Duty of Care

Duty of Care
ENS Training
All Skill Levels

About this course

This eLearning course has 3 sections:

  • How Duty of Care contributes to safe working practice
  • Managing Duty of Care conflicts and dilemmas
  • Complaints, comments, and incidents

On completion of the course you will:

  • Understand what Duty of Care means and know how it affects your work role
  • Understand the different legislation and codes of practice that underpins the 'Duty of Care' for all Health and Social Care employees and employers
  • Know where to get support and advice to help solve dilemmas and conflicts
  • Have an understanding of the procedures and processes to follow when managing complaints, comments, incidents and confrontational situations