About this course
This eLearning course has 6 sections:
- Types of Communication
- Communicating with Others
- The Principles of Confidentiality
- Communication Preferences and Needs
- Methods of Communication
- Barriers to Effective Communication
On completion of this course you will:
- Understand the importance of effective communication and the principles of confidentiality
- Know how to meet the communication needs, wishes and preferences of individuals
- Know how to promote and support effective communication
- Have explored and be able to describe methods of appropriate verbal and non-verbal communication
- Have an insight into the available communication aids and technology
